Yusniel Ruiz · Senior Network & Systems Engineer · Miami, FL

Infrastructure that just works.

15+ years designing, securing, and automating enterprise networks and cloud identity — across healthcare, finance, legal, and education.

CCNP-track CompTIA Network+ MS-900 Cisco · Sophos · UniFi HIPAA-aligned Bilingual · ES/EN 15+ yrs production

01 / About

15+ years of hands-on expertise across enterprise networking, cloud identity, security, and automation — proven across 50+ production environments and roughly 500 endpoints, spanning HIPAA-aligned healthcare, financial, legal, and education clients.

15+
years in production
50+
client environments
500+
endpoints managed
400+
users supported
20+
firewalls standardized

02 / Skills

What I run in production.

Networking & Security

TCP/IPDNSDHCPVLANs LAN/WANVPN/IPsecNAT Wi-Fi Design & Site SurveysNetwork Segmentation SophosCiscoUbiquiti/UniFiEDR

Identity & Cloud

Microsoft 365Entra IDIntune Exchange OnlineConditional AccessAutopilot Microsoft GraphWindows ServerActive Directory Google Workspace

Infrastructure & BDR

Hyper-VProxmoxLinuxAzure Synology/NASBackup & Disaster Recovery MonitoringPatch Management

Cloud & Self-Hosted

DockerDocker ComposeVPS OllamaLocal AI InfrastructureWordPress

Automation & Tooling

PowerShellPythonREST APIs n8nGitAutotaskDatto/Kaseya RMM & PSA

Communications & Dev

Zoom PhoneZoom Contact CenterVoIP/SIP Node.jsPHP/Laravel

Leadership & Strategy

Tier 2/3 EscalationVendor & Stack Evaluation Cost OptimizationTeam LeadershipClient Consulting

03 / Experience

Fifteen-plus years, four chapters.

2024 — now

Lead Engineer

Empower IT Group · Miami, FL

  • Design, secure, and support Microsoft 365, network, virtualization, and backup infrastructure across 50+ client organizations — ~500 endpoints, 400+ users, including multi-site environments with up to six locations. Serve as the senior-most technical escalation point for identity, network, security, and infrastructure issues.
  • Led a firewall standardization program (Sophos → UniFi across 20+ environments); detected and contained multiple token-theft incidents and hardened healthcare tenants to HIPAA-aligned configurations.
  • Evaluate and select technology platforms through structured comparisons and pilots, then rationalize licensing and cloud spend — cutting recurring costs while maintaining security and supportability.
2021 — 24

Manager

D&D Global Service LLC · Miami, FL

Built and launched the company's internal sales/booking platform, replacing manual workflows. Owned technology and vendors for a 50+ person operation.

2016 — 21

CEO & Founder

Cumacell Technologies · Cienfuegos, Cuba

Designed and managed servers, networks, and cybersecurity for 10+ businesses. Built a SaaS service-management platform and led a six-person technical team.

2010 — 16

Systems & Network Engineer

Cuban Institute of Radio and Television · Cienfuegos, Cuba

Designed, implemented, and administered servers, Active Directory, LAN/WAN networks, VPNs, firewalls, and critical infrastructure.

Education

B.S. Telecommunications & Electronics Engineering, 2010 — Graduated with Honors
Universidad Central "Marta Abreu" de Las Villas, Cuba

Certifications

Microsoft 365 Fundamentals (MS-900) CompTIA Network+ CompTIA A+ Zoom Technical Training Sophos Technical Training Kaseya Technical Training

Languages

Spanish — Native
English — Professional Proficiency

04 / Work

Systems that stayed up.

Selected engineering and automation work delivered in production environments.

More projects

NETWORK SECURITY

Firewall Standardization Program

Led migration of four clients from Sophos to UniFi and refreshed firewall hardware across the client base.

Standardized across 20+ environments

Project details

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VIRTUALIZATION & INFRA

Self-Hosted Virtualization Platform

On-premises virtualization platform on Proxmox, Linux, and Docker with segmented VLANs and dedicated backup infrastructure.

Enforced mgmt/prod/backup separation

Project details

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APPLICATION DEVELOPMENT

Package Management System

Custom package-management and operations platform structuring internal workflows and centralizing business information for an external client.

Manual processes replaced end-to-end

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AI & SELF-HOSTED SYSTEMS

Local AI Infrastructure

Runs local AI workloads on Ollama and GPU-enabled infrastructure, supporting private AI services and AI-assisted automation.

Private, self-hosted AI stack in production

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API INTEGRATION & BOTS

Zoom Chatbot & API Integrations

Built a Zoom Team Chat bot wired into internal APIs so staff can pull operational stats on demand; extended it to validate suspicious-login IPs and auto-post confirmed results to the right channel.

Security alerts triaged automatically

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WORKFLOW AUTOMATION

Call Intelligence & Ticketing

Built a pipeline that turns business call data into structured summaries and links calls to Autotask ticketing, cutting 5+ minutes of documentation from every ticket.

One-click call-to-ticket workflow

Project details

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DEVICE MONITORING

Chromebook Monitoring Platform

Developed a centralized application for a 300+ user managed Chromebook environment, consolidating device and browser activity into one reporting view.

Security visibility across distributed endpoints

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05 / Contact

Let's connect the dots.

yusniel@theruiz.net
Miami Springs, FL
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